תני תנא קמיה דרב נחמן בר יצחק: כל המלבין פני חבירו ברבים כאילו שופך דמים.
One who embarrasses another in public, it is as if that person shed blood.
-- Babylonian Talmud, Baba Mezia 58b
Someone who embarrasses another person in public causes their face to turn paler (הלבין את פניו / hilbin et panav) as the blood drains away. When you shame someone, the Talmud says, it's tantamount to wounding them and shedding their blood. But online, we can't see one another's faces. If someone's blog comment or email causes the blood to drain from my face in shame or in sorrow, they don't know that; they can't see me. What -- asked one of my colleagues at the Rabbis Without Borders fellows meeting -- might be the new Gemara of how we should interact with one another in this online world?
This is something I've thought about. I've been blogging here since October of 2003, so almost ten years. And for the most part, my efforts to create and foster a kind and thoughtful community of conversation have been successful. I'm endlessly grateful to all of y'all who have contributed to those conversations over the years! But I've also been verbally attacked for things I've posted here. (And I'm not even going to link to things like the so-called Self Hating Israel Terrorists list -- whose name is such a delightful acronym -- and the things they say about people with whom they disagree.)
One of my dear friends and teachers, Rabbi Sami Barth, has a quote from Rabbi Abraham Joshua Heschel in his email signature and on his website. The quote is this: "When I was young I admired clever people; now that I am older I admire kind people." I'm right there with him on that one. Cleverness may be impressive, and there have been times in my life when I have wanted to be clever and to be admired for that, but these days kindness is what I really aspire to. And I like to spend my time in places, both online and off, where that value prevails.
But there's no discounting the reality that there are a lot of places on the internet where kindness and compassion don't seem to be the operating principles. I expect that anyone who has a blog has experienced some nastiness. And often it's the kind of nastiness that (I hope) perfect strangers would never choose to direct at someone in person. (See the xkcd cartoon Listen to Yourself.) But why, then, do they feel entitled to direct it at them via the internet? By what ethic is meanness an appropriate way to treat someone?
One of my colleagues, Rabbi Harry Brechner, suggests the following rubric. Before posting or sending anything, ask yourself: is it true? is it kind? is it important? He suggests that one should be certain that at least two of the three can be answered with "yes" before putting it out there.
As far as I'm concerned, the Talmudic teaching from Bava Metzia -- that someone who shames another person, it is as though they have spilled blood -- is every bit as true online as offline. A blog is a public space. When someone comes to my blog and insults me, or my teachers, or my teachings, or my values there, it is as though that person had shamed me in public. Because they have.
Being insulted or shamed in person and being insulted or shamed online feel quite similar. The blood drains out of the face, the heart pounds in the chest, tears hammer at the back of the eyes, a painful knot forms in the throat in exactly the same way, regardless of whether it's happening in the public square or on a blog. Beyond that: something cruel or shaming, once posted on the internet, is often persistent. It's searchable. It stays there.
I keep coming back to R' Harry Brechner's threefold communication rule: is it true? is it kind? is it important?
The things we write online feel important to us. And surely most of us say things we think are true. (I could argue with the veracity of some of those things -- so much depends on one's sources, what one reads, who one believes -- but I'm willing to give most people the benefit of the doubt and assume that they post things they perceive to be true.) But I wish kindness were more often at the forefront of our consciousness.
For me, any evolving Gemara which takes the internet and social media into account needs to recognize that interactions between people online are still interactions between people. The way we treat each other online needs to be as compassionate, and as rooted in holiness and in Torah, as the way we would treat each other anywhere.